Delivery and Returns

Thank you for visiting and shopping at The BRC Collective. The following terms and conditions constitute our Delivery Service.

UK Shipping

Shipment processing time

All orders are processed within 3-5 working days. 

Delivery to the Scottish Highlands, some other areas of Scotland, Northern Ireland and offshore islands may take a few extra days.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

Standard

3-5 working days

£8.99

 


Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

All deliveries will require a signature.

Customs, Duties and Taxes

The BRC Collective is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

The BRC Collective is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping

We currently do not ship outside the UK.

Returns

The BRC Collective prides itself on insuring you are 100% happy with your purchase. In the event of an issue, please let us know and we will aim for it to be dealt with as quickly and efficiently as possible.

Please note we only 
accept returns on unopened bottles.

The customer is responsible for all postage and courier charges.

A refund will be issued within 3-5 working days once we receive your order back at our warehouse.

Please email sales@brccollective.com for our returns address.